Polycom Video Conferencing Training
All Points Training

Examples of a Polycom Platform Training:

Polycom System Administration Training

This course is based upon Polycom equipment information; highlighting issues most commonly addressed by System Administrators and/or experienced End Users.

Training Agenda:

All about your equipment

• Ports for equipment connections, monitors, and microphones - ISDN/IP features
• Optional equipment

Before you begin a videoconference

• Passwords
• Configuring your system: Admin Setup, Diagnostics, User Setup - preparing end users and videoconference room

Computer data in a videoconference

• Visual Concert, hookup and features
• LAN connection, options and features
• Scan converted image, options and features

Diagnostics / management from a remote location

• Diagnostics and general troubleshooting - remote management tools

Expanding videoconference capabilities

• Streaming
• Multipoint and cascaded multipoint - address book uploads

Frequently asked questions

• Software upgrades, connection issues, ISDN vs. IP

Going for help

• RoData maintenance plans
• Polycom contact information and online information

Polycom VSX7000 Training

This training is a hands-on program designed for up to five participants. Training is delivered via video with an experienced trainer acting as the far end.

	Prerequisite:	Equipment connected and operational ISDN or IP (Class C) connection operational
	Delivery:	Via video conference, handout provided via em ail prior to training or on site available.
	Cost:	Starting at $495.00 for up to 5 participants
	Time:	2 Hours

Training Agenda:

Technology

• Compressed video concept and processing speeds - ISDN and IP

Equipment

• Review of videoconference equipment, microphone, and keypad/touchpad
• Review of optional equipment: document camera, auxiliary camera, VCR/DVD, and PC

Placing Video Calls

• Information needed to place or accept a video call
• Point to point calls: manual, directory dial, and speed dial procedures all participants practice placing calls to the far end at various speeds
• Participation in a multipoint call... initiating a multipoint call if applicable - video address book entries and dialing process
• How to bring an audio call into a videoconference

Camera Control

• Near end and far end: manual control, setting and accessing presets, and auto tracking - snapshot feature

Additional Input During a Videoconference

• Access and display of optional equipment input sources

Video Etiquette and Troubleshooting

• Camera, microphone, and setup
• Review of common problems and RoData service contact information

Ending a Videoconference

• Use of mute while disconnecting
• Equipment: turn off vs. power saving mode
• Concepts covered during training that can be practiced without being in a video call